MPA Major Research Papers
From 1990 until 2023, all Western Master of Public Administration students completed a faculty-supervised Major Research Paper. Starting in 2024, students complete a Research Report that is not individually supervised.
At the time of submission, students may opt to publicly release their papers. This series contains all publicly available papers completed since 1990.
The program does not endorse the content of these papers which are the independent research of the students. The papers are owned by the authors and posted here with their permission.
If you are the author of an MPA research paper and would like to have that paper removed from this database please contact .
Major Research Papers from 2004
Intergovernmental Relations: An Analysis to Test the Effectiveness of the Position of an Intergovernmental Relations Officer at the Local Level, Michael Di Lullo
Business Process Re-engineering (BPR): A Tool for Improved Customer Service in Municipalities, Lee Doyle
An Investigation of Integrating Change Through Participatory Processes in Police Service Business Planning, Tobi Hermann
The Role of Religious Congregations in Providing Programs and Social Services in the Local Community: A Case Study of London, Ontario, William Jaques
The Establishment Performance Measures and Indicators for Social Housing in Ontario – The Background and the Process: What Are the Challenges?, Kathyrn Zarfas
Major Research Papers from 2003
Municipal Structures, Camille Burnett
Feasibility of the New Public Management in Mexico, Yolanda Camacho-Zapata
How Are We to Govern Ourselves?: The Engagement of Citizens in the Local Government Policy Process, Ron Coristine
A Grand Experiment in Municipal Governance: Toronto’s Board of Management, 1996–1997, David Hutcheon
Health Systems Restructuring in Ontario: Public Participation and Regionalization – The Un-Traveled Road, Sarah Padfield
Major Research Papers from 2002
Performance Management: A Local Government Issue – Promoting Efficiency in the City of Ottawa Post Amalgamation, Karen Gautam
Major Research Papers from 2001
Local Solutions for County-Wide Amalgamation: Factors for Success and Failure, Linda Dean
Labour-Management Relations Within the Fire Service: Building Trust and Respect, John deHooge
Major Research Papers from 2000
Evaluating the Public Participation Methods Used in Toronto’s Integrated Solid Waste Resource Management Process, John Ballantine
Women on Council: A Case Study of 12 Ontario Cities, Kelly Barrowcliffe
Citizen Participation in the Digital Age: An Evaluation of the Potential of a Website to Encourage Community Involvement in School Board Issues, Scott Chambers
Major Research Papers from 1999
Financing Urban Transit: An Analysis of Ontario Urban Transit Trends, John Cicuttin
The Role of Government in Economic Development: A Case Study of the Tourism Industry in Bruce County, Malcolm McIntosh
Major Research Papers from 1998
Intermunicipal Agreements: Case Studies in Durham and York Regions, Rebecca James
When Is Bigger Not Better?: The Management and Delivery of Social Services on Manitoulin Island, Mary Nelder
The Birth of the Cape Breton Regional Municipality, Richard Ramsay