Title

Labour-Management Relations Within the Fire Service: Building Trust and Respect

Author

John deHooge, Western University

Date of Award

8-1-2001

Degree Type

Major Research Paper

Degree Name

Master of Public Administration

Program

Political Science

Supervisor

Perez, Andrés

Geographical Areas

Waterloo

Abstract

This paper examines the conditions and characteristics for establishing and maintaining a successful labour-management relationship between fire chiefs and association presidents based on a survey and interview with a fire chief and association president from the Waterloo Fire Department (WFD). The findings reveal that the functional and effective labour-management relationship in Waterloo is characterized by shared organizational and relational values, a strong relationship with other staff members and the council the fire chief reports to, and mutual trust and respect.

Recommended Citation

deHooge, John, "Labour-Management Relations Within the Fire Service: Building Trust and Respect" (2001). MPA Major Research Papers. 36.
https://ir.lib.uwo.ca/lgp-mrps/36