Date of Award
Major Research Paper
Master of Public Administration
Chatham-Kent, Sudbury, Guelph, Kitchener, Lambton, London, St. Catharines, Thunder Bay, Windsor
This paper examines why some municipalities have implemented workforce diversity management plans and policies, while others have not. A case study analysis of nine mid-sized Ontario municipalities – Chatham-Kent, Sudbury, Guelph, Kitchener, Lambton, London, St. Catharines, Thunder Bay, and Windsor – was conducted. The findings reveal that common patterns for the existence of workforce diversity management policies include: a wake-up call that helps trigger change; the creation of organizational buy-in; the existence of a champion for diversity; and a consideration of local environmental forces.
Lajoie, Jennifer, "Workforce Diversity Management in Ontario Municipalities" (2011). MPA Major Research Papers. 99.