MPA Major Research Papers
Date of Award
1-1-2009
Degree Type
Major Research Paper
Degree Name
Master of Public Administration
Program
Political Science
Supervisor
Sancton, Andrew
Geographical Areas
Ontario
Abstract
This paper examines the success of the Ontario Municipal Benchmarking Initiative (OMBI) based on the performance measurement data reported in its annual publications of 2006, 2007, and 2008. The findings reveal that, although the program is important for municipalities in principle, the OMBI’s objectives are barely met and issues related to accountability and standard measures, which are at the heart of the initiative, have failed to ensure service excellence and the sharing of good practices.
Recommended Citation
Gebremicael, Feven, "An Overall Assessment of the Ontario Municipalities Benchmarking Initiative (OMBI)" (2009). MPA Major Research Papers. 73.
https://ir.lib.uwo.ca/lgp-mrps/73