Date of Award

2010

Degree Type

Thesis

Degree Name

Master of Education

Program

Education

Supervisor

Dr. Katina Pollock

Second Advisor

Dr. Allan Pitman

Abstract

Student retention is a major issue impacting universities as consistent leavings prior to graduation bring about numerous costs for institutions, students and communities at large. This thesis examined student services and out-of-class activities affecting student satisfaction, year one to year two retention and overall graduation rates across six public Ontario universities. Approaching retention under the framework of student engagement, this study utilized recent National Survey of Student Engagement results to quantitatively analyze first-year student participation in and perceptions of their institution’s services which contribute to success. What emerged were statistically significant relationships pertaining to year one to year two retention and strong institutional support in all areas of student life, in addition to on-campus involvement and strong peer groups. Overall, results coincided with major research from the United States and produced generalizable findings within the Ontario context, thus providing stratégie focus areas for campus policies and practices concerning first-year student support.

Share

COinS
 
 

To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.