Date of Award
2009
Degree Type
Thesis
Degree Name
Master of Science
Program
Health and Rehabilitation Sciences
Supervisor
Dr. Heather Laschinger
Second Advisor
Dr. Michael Leiter
Abstract
The purpose of this study was to examine structural empowerment and burnout as correlates of organizational citizenship behaviours directed at the organization (OCBO) and peers (OCBI) using Kanter’s (1977, 1979) structural empowerment theory. Hierarchical multiple regression analyses were employed to test the hypothesized relationships. The final sample included 897 participants from five hospitals in Ontario and Nova Scotia who returned surveys. The regression model predicting OCBI accounted for 5.4% of the variance {F=l .444, p < .001), with efficacy (P=.253,/? < .001) as the only significant predictor. The model predicting OCBO accounted for 15.5% of the variance (F= 23.91,p < .001) with age (P = .147,/? < .001), empowerment (p = .119,/? < .001), cynicism (P = -.114,/? < .01), and efficacy (P = .244,/? < .001) as significant predictors. These results link Kanter’s (1977,1979) empowerment theory to burnout and OCB.
Recommended Citation
Gilbert, Stephanie L., "THE RELATIONSHIPS BETWEEN EMPOWERMENT, ORGANIZATIONAL CITIZENSHIP BEHAVIOURS AND BURNOUT" (2009). Digitized Theses. 3973.
https://ir.lib.uwo.ca/digitizedtheses/3973