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This document provides clinical practice guidance around virtual hearing aid care including services provided at a distance and delivered directly to a client by a provider and/or using facilitator-supported services and specialized equipment. Guidance is provided for services including virtual hearing aid programming, verification, validation, and management (counselling and education). Implementation guidance is focused on processes including technical requirements for virtual service delivery, considering client factors, care type, and timepoint in the care process.
This guidance document was developed as part of a grant funded project entitled “A team-based approach to action - rapid implementation of innovative virtual audiology services in response to COVID-19” from Western University’s Faculty of Health Sciences Strategic COVID-19 Research Support, a project initiated in July 2020. Guidance is based on evidence resulting from several literature reviews and is the result of an international collaboration. This document has been reviewed by hearing healthcare providers and clinician/scientist leaders in the field of audiology, across multiple clinical and academic sites.
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Citation of this paper:
Glista, D., O’Hagan, R., DiFabio, D., Moodie, S. T. F., Muñoz, K., Joseph, K., Brown, C., Curca, I., Meston, C., Richert, F., Bagatto, M., & Pfingstgraef, D. (2021). Virtual hearing aid care: Clinical practice guidance version 1.9 (Draft). Western University. DOI: 10.5206/0820211097