MPA Major Research Papers

Date of Award


Degree Type

Major Research Paper

Degree Name

Master of Public Administration


Political Science


Agócs, Carol

Geographical Areas

Hamilton, Markham


This paper examines the methods for coping with increased diversity and its consequences at the local level based on a literature review, case studies of the selected municipalities – Hamilton and Markham – and interviews with experts from these municipalities. The findings reveal that financial support from both the provincial and federal government is necessary to support the integration of immigrants, especially in large urban areas, in addition to the prioritization of certain policy areas and the municipal development and enhancement of their own services.