Date of Award
Major Research Paper
Master of Public Administration
This paper examines whether there are patterns to the adoption of e-Governance tools on Ontario municipal websites, with a specific focus on whether the adoption follows a hierarchical pattern based on intended engagement outcomes. The planning department sections of 160 websites for municipalities with populations between 10,000 and 500,000 were searched for a list of 15 online tools that were selected following a literature review of the various uses of online tools. The findings illustrate a number of statistically significant relationships, suggesting that there is a hierarchical pattern to tool adoption. In addition, the results demonstrate a relationship between the number of online tools present and the municipality’s population.
Sandor, Spencer, "E-Governance on Ontario Municipal Websites: Exploring the Development of E-Governance Tools Used by Ontario Municipal Planning Departments" (2013). MPA Major Research Papers. 120.