MPA Major Research Papers

Date of Award


Degree Type

Major Research Paper

Degree Name

Master of Public Administration


Political Science


Horak, Martin

Geographical Areas



This paper examines whether there are patterns to the adoption of e-Governance tools on Ontario municipal websites, with a specific focus on whether the adoption follows a hierarchical pattern based on intended engagement outcomes. The planning department sections of 160 websites for municipalities with populations between 10,000 and 500,000 were searched for a list of 15 online tools that were selected following a literature review of the various uses of online tools. The findings illustrate a number of statistically significant relationships, suggesting that there is a hierarchical pattern to tool adoption. In addition, the results demonstrate a relationship between the number of online tools present and the municipality’s population.