Thesis Format

Monograph

Insights from Informal Supporters: An Exploration of Arabic-Speaking Newcomer Women’s Experiences of Supporting Survivors of Domestic Violence and Abuse

Tarana F. Steinke, The University of Western OntarioFollow

Degree

Master of Arts

Program

Education

Supervisor

Rodger, Susan

Abstract

Informal social support plays a crucial role in the lives of domestic violence and abuse (DVA) survivors. Unfortunately, the experiences of those providing support remain largely underexplored, particularly within marginalized communities. This study examines the impacts of the supporting role on Arabic-speaking newcomer women, exploring both the challenges and the sources of hope that sustain them. Participants completed a survey and follow-up interviews in either Arabic or English. This study focused on the interviews, which were analyzed using thematic analysis. Analyses captured the complex emotional, cultural, and systemic dimensions that informal supporters navigate, framed by the overarching themes of From the Outside Looking In, Personal Investment, and A Balancing Act. The insights from this project contribute to a more culturally aligned approach to DVA intervention, advocating for community-driven strategies that recognize and support the vital work of informal supporters.

Summary for Lay Audience

This project focuses on understanding the experiences of Arabic-speaking newcomer women who help survivors of domestic violence and abuse (DVA) in their communities. These women provide informal support, which means offering help, care, and emotional support as friends, family, or community members – not as professionals. Their support might include listening, offering advice, or helping with practical tasks. While these women play a crucial role, their experiences and challenges are often overlooked, especially in research.

The women completed surveys and interviews, sharing their experiences in either Arabic or English. This paper focuses on the interviews which were analyzed using thematic analysis, a qualitative research method that helps identify patterns within participants’ stories. The key themes identified from the interviews include the feeling of being an onlooker to another’s situation, the personal commitment involved, and the delicate balancing act they navigate as supporters.

Importantly, the study continually emphasizes how participants' identities – such as being women, immigrants, non-native English speakers, and raised in non-Western cultures – shape their role and experiences as supporters. The discussion section includes an interpretation of the findings, the author’s personal reflections, and recommendations for how organizations can best support this group of informal supporters. The hope of this project is to showcase the importance of informal supporters so they can receive the recognition and support they deserve by their communities in culturally sensitive and appropriate ways.

Recommended Citation

Steinke, Tarana F., "Insights from Informal Supporters: An Exploration of Arabic-Speaking Newcomer Women’s Experiences of Supporting Survivors of Domestic Violence and Abuse" (2025). Electronic Thesis and Dissertation Repository. 10748.
https://ir.lib.uwo.ca/etd/10748