Date of Award


Degree Type


Degree Name

Master of Arts




Dr. Karen Danylchuk

Second Advisor

Dr. Alison Doherty

Third Advisor

Dr. Jim Weese


The purpose of this study was to examine the perceived organizational citizenship behaviour (OCB) displayed by employees working within a fitness club chain. A secondary purpose was to determine whether a correlation exists between the perceived OCB displayed by employees and the leadership of their General Managers. Utilizing Lee and Allen’s (2002) OCB scale, and Kouzes and Posner’s (2003) Leadership Practices Inventory (LPI), data were collected from employees (Λ/ = 97) at eight clubs. Employees rated themselves as displaying OCB toward individuals and the organization. Multivariate analyses of variance (MANOVA) were performed to determine whether the demographic variables of position, gender, months in current position, age, and capacity of employment had any effect on OCB self-ratings. Gender was the only predictor displaying a significant effect. A Pearson correlation determined that a high correlation exists between OCB and leadership.



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