Master of Science
Dr. Donald H. Saklofske
Intercultural sensitivity represents a well-studied interdisciplinary construct which is measured using multiple tools. However, more effective measurement methods are possible and also needed. This study was intended to refine a well-known tool, i.e., the Intercultural Sensitivity Scale-ISS. New items were written and tested with existing items. 269 undergraduate students completed questionnaires assessing Big Five personality variables, emotional intelligence, Honesty-Humility, intercultural sensitivity, social desirability, and social dominance orientation. Exploratory factor analyses suggested two plausible final scales: 30-items with four-factors (RISS-V1) and 25-items with three-factors (RISS-V2). Both RISS versions demonstrated full scale, subscale, and test-retest reliability. Social dominance orientation correlated negatively while Extraversion, Agreeableness, Imagination/Intellect, Conscientiousness, and emotional intelligence correlated positively with intercultural sensitivity. Honesty-Humility correlations differed based on RISS version, and Neuroticism showed no link. These findings support the reliability and validity of both RISS versions and could help in understanding the nature of intercultural relations.
Balakrishnan, Anjana, "Asking the Right Questions: Insights into Assessing Intercultural Sensitivity" (2015). Electronic Thesis and Dissertation Repository. 2863.