Date of Award
Major Research Paper
Master of Public Administration
Markham, Vaughan, Brampton, Burlington, Hamilton, Kitchener, London, Mississauga, Oakville, Richmond Hill, Windsor
This paper examines the organizational and institutional factors that contribute to strategic planning efforts within the specific context of municipal government departments. It uses a mixed-methods approach consisting of a quantitative and qualitative analysis. The qualitative data was collected through interviews with department heads from two municipalities – Markham and Vaughan – that demonstrated enhanced strategic management processes, while the quantitative data was collected through a questionnaire that measured the perceptions of department heads employed by mid-sized Ontario municipalities. The findings reveal that each measure contained in the Strategic Management Processes Index demonstrates a relatively healthy level of management processes in Ontario, but there are relatively low rates of employee engagement at the departmental level.
Mobbs, Adam, "Departmental Strategic Planning: Examining the Institutional and Organizational Linkages that Influence Departmental Strategic Planning Processes in Local Government" (2013). MPA Major Research Papers. 124.