Business Publications
Document Type
Article
Publication Date
2020
Volume
21
Issue
4
Journal
Journal of the Association for Information Systems
URL with Digital Object Identifier
https://doi.org/10.17705/1jais.00625
Abstract
The paper distinguishes two different types of innovative behaviors with information technology (IT): innovative IS use (IU) and innovating with IT (IwIT). While the former focuses on changing the technology and the work process to better support one’s existing work goals, the latter focuses on using IT to develop new work-related goals and outcomes. Drawing on Parker’s theory of proactive behavior, the paper compares the motivational antecedents and consequences of these two innovative behaviors with IT. Our model hypothesizes that three generic types of motivation differentially affect IwIT vs. IU. The paper also explores the moderating role of slack resources on the effect of motivation on the two innovative behaviors with IT. Data from a survey of 427 IT users from North American companies show that social motivation affects IwIT (but not IU); intrinsic motivation is positively related to IU (but not IwIT), and internalized extrinsic motivation affects both IU and IwIT. Further, the results indicate that the moderating role of slack resources on different motivational paths is not a one-size-fits-all effect, that is, IS slack resources only moderates the relationship between intrinsic motivation and IwIT. We also differentiated the consequences of IwIT from IU. The post hoc analysis shows that IwIT is significantly related to individual mindfulness at work, but IU is not. The paper contributes to IS research by offering a rich conceptualization of IwIT and examining its motivational antecedents and consequences, compared to IU.
