Electrical and Computer Engineering Publications

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The World Engineering Education Forum & The Global Engineering Deans Council

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An m-learning maturity model is put forward in this research to assess the mobile technology adoption rates in universities and higher educational institutes. The model is derived from Capability Maturity Model (CMM), which has been widely used in organizations to gauge the adoption of various new processes. Five levels of m-learning maturity are specified including preliminary, established, defined, structured, and continuous improvement. Each of these maturity levels is gauged through nine critical success factors (CSFs) in assessment questionnaires. The CSFs used in measuring instrument of the model are adopted from three of our previous empirical studies. Using an assessment questionnaire and a rating methodology, the study replicates the model to two universities to gauge their level of m-learning adoption. Thus, two case studies are presented to evaluate the applicability of the model. Hence the model provides a comprehensive approach, while opening new areas of future research.

Citation of this paper:

  1. Alrasheedi M., Capretz L.F. and Raza A. An M-Learning Maturity Model for Universities and Higher Educational Institutes, The World Engineering Education Forum & The Global Engineering Deans Council (WEEF & GEDC 2016), COEX, Seoul, South Korea, pp. 67-68, November 2016.

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