Title

The Impact of Emotional Intelligent Leadership on Staff Nurse Empowerment: The Moderating Effect of Span of Control

Document Type

Article

Publication Date

11-2008

Journal

Journal of Nursing Management

Volume

16

Issue

8

First Page

964

Last Page

973

Abstract

Aim: To test a model linking nurses' perceptions of their nurse manager's emotionally intelligent leadership style and nurses' structural empowerment, and the impact of nurse manager span of control (number of direct reports) on the emotional intelligence/empowerment relationship.

Background: Hospital restructuring in the 1990s resulted in a dramatic reduction in nurse manager positions, yet nurse managers are critical to empowering nurses for professional practice.

Method(s): A descriptive correlational survey design was used to test the hypothesized model in two community hospitals in Ontario. Two hundred and three nurses from two hospitals retuned useable questionnaires (68% response rate).

Results: Span of control was a significant moderator of the relationship between nurses perceptions of their managers' emotionally intelligent behaviour and feelings of workplace empowerment.

Conclusion: The results suggest that even managers with strong emotional intelligence may not be able to empower their staff if their span of control is large.

Implications for Nursing Management: Every effort must be made to ensure that managers have reasonable spans of control that allow them to develop and use the leadership skill necessary for empowering their staff to practice to the full scope of their professional role.

Notes

Published in: Journal of Nursing Management, Volume 16 Issue 8, Pages 964 - 973. doi: 10.1111/j.1365-2834.2008.00856.x