MPA Major Research Papers

Date of Award

8-1-2002

Degree Type

Major Research Paper

Degree Name

Master of Public Administration

Department

Political Science

Supervisor

Kopas, Paul

Geographical Areas

Ottawa

Abstract

This paper examines whether a performance management system would help the amalgamated City of Ottawa achieve the advantages sought by amalgamation by using a Balanced Scorecard (BSC) to assess the potential benefits for the municipality. The findings reveal that by implementing a comprehensive performance management system, Ottawa would realize the full benefits and efficiencies of amalgamation.


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