Electronic Thesis and Dissertation Repository

Degree

Master of Science

Program

Psychology

Supervisor

Dr. John P. Meyer

Abstract

The aim of the current study was to examine the role of gender representation and occupational commitment in shaping women’s experiences of workplace incivility, which was compared to men. Participants included 550 professional employees (45% female) who provided demographic information about their work units and completed a series of questionnaires including ones measuring workplace incivility, affective occupational commitment (AOC) and burnout. The analyses revealed that gender representation in the work unit predicted perceived overt incivility but not covert incivility or overall incivility for the females in the sample, but not for males. The predicted indirect effect of gender representation on burnout through incivility exposure for females was not supported. Opposite from predictions, an exacerbating effect of occupational commitment on the incivility-burnout relation was found and was stronger for women than for men. Still, there was a positive main effect of AOC. Theoretical and practical implications are discussed.


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