Electronic Thesis and Dissertation Repository

Degree

Master of Science

Program

Nursing

Supervisor

CAROL A. WONG

Abstract

Abstract

There are longstanding and growing concerns about the demanding nature of work environments that affect nurses’ health, job satisfaction and provision of quality care. Specifically in healthcare settings, there is the need for leaders to create supportive work environments to avert these negative trends and increase nurse job satisfaction. The purpose of this study was to examine the influence of managers’ resonant leadership and nurses’ structural empowerment on their job satisfaction. A secondary analysis of data collected from a non-experimental survey design using a sample of 1216 registered nurses from nine provinces in Canada was conducted. Structural empowerment partially mediated the relationship between resonant leadership and job satisfaction. In addition, resonant leadership and structural empowerment explained a total of 32% whilst controlling for age, education and work setting of the variance in job satisfaction (F(5, 1169)=131.78, pR2=0.36). The findings of this study suggested that resonant leaders are instrumental in creating structurally empowering environments that contribute to nurse job satisfaction. Therefore, a focus on developing resonant leadership skills among nurse leaders in healthcare organizations will advance the creation of healthy work environments that promote job satisfaction and retention of nurses.

Key words: resonant leadership, structural empowerment, job satisfaction, mediate, registered nurses


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